EVALUASI KESUKSESAN SISTEM INFORMASI DEALER (SIDEA) PADA PT.SUMBER PURNAMA SAKTI MOTOR AJIBARANG MENGGUNAKAN MODEL DELONE AND MCLEAN

PT.Sumber Purnama Sakti Motor Ajibarang Branch is a company engaged in the business sector of selling the largest Honda Motor in the District of Ajibarang that has implemented a Dealer Information System (SIDEA) as a means to assist business processes and information sharing. This study aims to evaluate the success of the Dealer Information System (SIDEA) to find out how much influence the relationship between the overall variables that exist in the success model of the updated Delone and Mclean (2003). So that the research can be focused and focused, then the problem is determined by the model used by the renewed Delone and Mclean (2003) and the independent variables are system quality, information quality, and service quality, while the dependent variable is user satisfaction variable. This study used 30 respondents then the data were collected with an instrument in the form of a questionnaire that had been tested for validity and reliability, then analyzed using multiple linear regression test. Data processing using the IBM SPSS program (Statistical Product and Service Solutions) version 25. The results of this study indicate that the F test on user variables is influenced simultaneously by system quality variables, information quality and service quality with a calculated F value of 5.081 and the results of the coefficient of determination of 37%. It can be concluded that if the quality of the system, information and services is improved according to user needs, it will have a large impact on the organization.