ANALISIS TINGKAT KEPUASAN PENGGUNA WEB STUDENTS UNIVERSITAS AMIKOM PURWOKERTO MENGGUNAKAN METODE EUCS

In the current era of globalization, the development of information technology is growing quite rapidly, this causes the need for data and information to be needed both individually, in certain organizations and groups. Constraints that exist on web students at Amikom University Purwokerto are students having difficulty filling out study plan cards (KRS), validation in attendance which sometimes still has problems, students' web displays are still simple, and not responsive when accessed using smartphones. The purpose of this study was to determine and analyze the level of user satisfaction with the quality of the web students of Amikom University Purwokerto. Researchers will analyze the level of user satisfaction of web students using the End User Computing Satisfaction (EUCS) method. The sample used in this study amounted to 100 respondents taken from the active student population of Amikom University, Purwokerto. In collecting questionnaire data, researchers used a google form link to be distributed to respondents. The results of the hypothesis test proposed there is 1 variable which indicates the hypothesis is accepted and has a significant influence, namely the content variable, ease of use. The accuracy variable, the format variable, the ease of use variable and the timeliness variable have no effect on user satisfaction.