ANALISIS PERBANDINGAN METODE TAM DAN UTAUT TERHADAP PERSEPSI PENGGUNA SISTEM INFORMASI STUDENT SERVICE CENTER DI UNIVERSITAS AMIKOM PURWOKERTO

Amikom University Purwokerto provides academic services in the form of academic information systems that are used to assist and accelerate the academic processing of students both for KRS, Assessment, Curriculum and important information related to academic activities. Server errors often occur when filling KRS online which results in many students getting random classes so the schedule crashes. To conduct this research, the researcher refers to a comparative study between the Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT), because these two methods are a statistical calculation research model that is simple and easy to understand. The purpose of this study was to analyze student servicecenter information systems at the University of Amikom Purwokerto using the TAM and UTAUT methods. From the results of research between the TAM and UTAUT methods, a better method is used in the analysis of success of student service center information systems at the University of Amikom Purwokerto, namely the UTAUT (Unified of Acceptance and Use of Technology) method because the UTAUT (Unified of Acceptance and Use of Technology) method) is able to measure more than the TAM (Technology Acceptance Model) method