EVALUASI KEPUASAN PENGGUNA SISTEM E-LEARNING MENGGUNAKAN METODE END USER COMPUTING SATISFACTION (Studi Kasus: Universitas Amikom Purwokerto)

The rapid development of technology will encourage people to improve the capabilities of technology. As an institution, Amikom Purwokerto University implements an online learning system by utilizing the E-Learning system. Problems in the e-learning system at Amikom Purwokerto University there are still users who have difficulty in understanding in terms of the format (shape) of the existing menu structure such as: portfolio, my workspace, my competence, and learning progress. The purpose of this study is to find out and analyze the results of user satisfaction evaluation of E-Learning system at Univeristas Amikom Purwokerto on content variables, accuracy, format, ease of use, and timeliness. Researchers will evaluate the user satisfaction of the E-Learning system using the End User Computing Satisfaction (EUCS) method. The samples used in this study amounted to 100 people taken from the active student population and lecturers of Amikom Purwokerto University. In collecting questionnaire data, researchers used google form links to share with respondents. The results of the hypothesis test proposed there are 3 variables that indicate the hypothesis is accepted and has a significant influence, namely content variables ( content), accuracy (accurate), and ease of use (ease of use). Format variables and timeliness have no effect on user satisfaction