ANALISIS KEPUASAN PENGGUNA TERHADAP SISTEM INFORMASI PERPUSTAKAAN MENGGUNAKAN MODEL PIECES FRAMEWORK (Studi Kasus: Dinas Kearsipan dan Perpustakaan Kabupaten Kebumen)

The purpose of the study is to analyze the satisfaction of users/visitor libraries against the library information system and to determine if there is any impact of the increased profit levels in the use of the system and as a form of follow-up of business prospects to face various global challenges. This research uses the PIECES Framework method, which consists of several independent variables, namely: Performance, Information and data, Economics, Control and Security, Efficiency, and Service and one dependent variable that is user satisfaction. Where the number of samples was taken as much as 200 respondents using the formula Slovin. The data collection method is done by giving questionnaires to respondents based on a variable pieces framework and generating 27 questions. From the validity test results and the Realibility test indicates that the data is declared valid and realbels based on the results of the questionnaire. And the results of classical assumption analysis is used to know the influence of the relationship of independent variables dependent variables. The results showed that the four pieces variables are performance, information and data, control and security and efficiency to affect user satisfaction. Meanwhile, for economics and service variables do not affect the user satisfaction of INLIS (Integrated Library System) 3.0 LITE Library Information System in the archives and library of Kebumen district.