PENGUKURAN TINGKAT KEMATANGAN TATA KELOLA TEKNOLOGI INFORMASI DI DINAS PENDIDIKAN DAN KEBUDAYAAN KABUPATEN CILACAP MENGGUNAKAN FRAMEWORK COBIT 4.1

Information technology plays an important role for every organization both government and enterprise organizations that use information technology in their business activities, and is one of the important factors in achieving organizational goals. Management of information technology in the Department of Education Cilacap is not maximized, there are some problems found in existing information technology and used due to lack of attention and hands-on manager management (stakeholders) to infrastructure (hardware), software (hardware) , the network (network), and the server. Maximum information technology management will be done well to assess the appropriateness of the application of information technology to the needs of the agency. Considering about this it is necessary to measure the maturity level of information technology governance in Cilacap District Education Office. The purpose of this study was able to determine the level of maturity of information technology governance in the Department of Education Cilacap based on the results of the analysis process and the results of observations that have been made, in order to generate value for the calculation of the level of maturity (maturity level) and build reports the measurement results and provide recommendations for improvements in governance information technology governance in Cilacap District Education Office. Maturity level measurement is done by using the COBIT 4.1 framework. Process maturity level measurement is done with the first phase of collecting data and information, identification of business goals, IT goals identification, identification of IT processes and final stage is a measurement is the level of maturity. From the results of the analysis has been done obtained 27 IT processes, where in 27 IT processes that there are two different levels of maturity levels. There are four domains of IT processes that are at level 2 and 23 domain IT processes at the level 3. The level of desired doneness within the agency is located at level 4.